At Motoryard, your privacy and safety are our top priorities.
This combined Privacy and Safety Policy outlines how we collect, use, and protect your data,
and the steps we take to ensure a secure and
trustworthy experience for all users on our vehicle listing platform.
1. Information We Collect
To provide our services, we collect the following types of information:
A. Personal Information:
Full name.
Email address.
Phone number.
Location (for vehicle listings and searches)
Vehicle listing details (make, model, photos, etc.)
User-submitted messages and inquiries.
B. Technical and Usage Information:
IP address.
Device and browser type.
Pages visited, time spent, and actions taken on the platform.
Cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to:
Enable you to post, search, and manage vehicle listings.
Facilitate communication between buyers and sellers.
Improve and maintain our website and services.
Prevent fraud and ensure safe user interactions.
Respond to your inquiries and provide support.
Comply with legal obligations.
3. How We Protect Your Data
We apply strong security measures to protect your information, including:
Encrypted transmission (SSL)
Secure server hosting.
Limited access to personal data by authorized personnel only.
Routine system monitoring for suspicious activity.
However, no system is completely secure.
We encourage users to also protect their accounts with strong passwords
and to be cautious when sharing personal information.
4. Safety Guidelines for Users
Motoryard is a community built on trust. To maintain safety, we ask users to follow these guidelines:
A. For Sellers:
Only post accurate, honest vehicle listings.
Do not include false information or misleading images.
Never ask buyers for sensitive personal or financial information.
B. For Buyers:
Be cautious when communicating with unfamiliar sellers.
Inspect vehicles/vehicle parts in person before making payments.
Use secure, traceable payment methods.
C. General Rules:
Do not post offensive, illegal, or harmful content.
Do not impersonate others or misrepresent your identity.
Report suspicious behavior or listings immediately to our team.
Motor Yard Kenya reserves the right to suspend or terminate accounts that violate these safety rules.
5. Sharing Your Information
We do not sell your data. We may share limited information:
With other users (e.g., when you contact a seller).
With trusted third-party service providers for website functionality.
To comply with legal requests or protect our rights.
6. Cookies and Tracking
We use cookies and analytics tools to enhance your experience, remember preferences,
and understand how users interact with our site.
You can control cookie settings through your browser.
7. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Request a copy of the data we hold.
Withdraw consent or object to data processing.
To exercise your rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy and Safety Policy from time to time.
Updates will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
For questions, concerns, or to report safety issues, contact us at: support@motoryard.co.ke